Ticket Office

• December 23 - December 27: CLOSED
• Dec. 28: Open 12PM - 8PM
• Dec. 30 - Jan. 1: CLOSED
• Jan. 2: Open 10AM - 4PM
• Jan. 3: CLOSED

• Monday: Closed
• Tuesday: 10AM - 4PM
• Wednesday: 10AM - 4PM
• Thursday: 10AM - 4PM
• Friday: Closed
• Saturday: Closed
• Sunday: Closed

• Tuesday - Thursday: 10AM - 30 minutes after event begins
• Friday - Monday: 12PM - 30 minutes after event begins.

Ticketmaster is the only authorized sales agent for tickets to Lenovo Center events, other than the Lenovo Center Ticket Office presented by Ticketmaster. All major credit cards accepted online at Ticketmaster.com. A per-ticket convenience charge applies.

To find out what day and time an event is going on sale, please visit the event page. 

Tickets will not be sold at the Ticket Office presented by Ticketmaster for the first day of the on-sale. Tickets will be available for purchase on Ticketmaster.com, the official ticket marketplace of Lenovo Center. All tickets will be mobile only.

Print-at-home tickets are NOT accepted for events at Lenovo Center. All event tickets at Lenovo Center are Mobile Entry tickets. Tickets can be accessed via the Ticketmaster App or your Caniac Account Manager. For more details, visit our Mobile Ticketing page.

Accessible seating for guests with visual impairments and limited mobility is available throughout Lenovo Center in all price ranges. Specific locations will vary according to each event. One companion seat may be purchased with each accessible seat and if available, additional companion seats can be purchased in the rows in front of that section.

Accessible seating may be purchased through the Ticket Office presented by Ticketmaster by calling 919-861-2323. The TDD line for the box office is 919-861-2318.

Tickets purchased to events at Lenovo Center are subject to state and local tax and a per ticket facility fee.

Carolina Hurricanes Tickets

To purchase Season or Mini-Plan tickets, call 1-866-NHL-CANES
For more information, visit CarolinaHurricanes.com

NC State Men's Basketball Tickets

To purchase tickets, call 919-865-1510, or visit the NC State Ticket Office.
For more information, or to purchase tickets, visit GoPack.com

Due to SafeTix mobile ticketing, there is no longer a will call option. Please see Mobile Ticketing.

• The ONLY authorized sales agents for Lenovo Center tickets are the Ticket Office presented by Ticketmaster and Ticketmaster.com.
• The ONLY authorized ticket resale service for Lenovo Center tickets is Ticketmaster’s TicketExchange.

Tickets purchased from any other sources may not be valid. Lenovo Center is not able to honor, replace or refund invalid tickets. TicketExchange is the only ticket resale site that is able to authenticate that a Lenovo Center ticket is valid. Other resellers may offer money-back guarantees, but they are unable to guarantee entry to an event as they are not able to validate that a ticket or seat location is authentic.

Customers with invalid tickets are welcome to purchase additional tickets - seating location and price is based upon availability.

Consumers should report fraudulent ticket sales to the point of purchase and consumer protection agencies.

• Ticket Resale Zone
  Tickets may not be sold or resold on Lenovo Center property except in the designated ticket resale zone located at the south end of the arena across Peter Karmanos Drive - on the sidewalk.
• Canceled or Rescheduled Events
  In the event a performance is canceled or rescheduled, information is immediately sent to the local media for distribution and placed on LenovoCenter.com.
• If an event is canceled, refunds will be available at the original point of purchase. For example, any tickets purchased at the Ticket Office would be refunded at the Ticket Office; tickets purchased through Ticketmaster.com would be automatically refunded. 
• In the event a show must be rescheduled, tickets purchased for the original date will be honored at the new date. In most cases, refunds will also be available at the original point of purchase up until the new event date has passed.
• Inclement Weather
  All shows at Lenovo Center are Rain or Shine events. Only in extreme inclement weather are shows cancelled or postponed. For information about an event cancellation, please visit the respective event page.
• Tickets for Children
  Discounted ticket prices for children are sometimes available for various shows. Age restrictions and the amount of the discount vary by event and are at the discretion of the touring act or event. Children’s discounts are generally not available for sporting events and concerts.
• For most events, children 24 months of age and older are required to have a ticket for admission to the Lenovo Center. Children under the age of 24 months are not required to have a ticket to most events, but they must sit in the lap of a ticket-holding adult.
• For information on age restrictions and discounts for specific events, please call the Ticket Office presented by Ticketmaster at 919-861-2323.
• Credit Card Verification Policy
  For safety and security reasons, tickets purchased by credit card may only be purchased by the actual credit card holder. Lenovo Center and Ticketmaster both use a credit card verification system that will only allow tickets to be printed and mailed to persons whose name, address, and phone number match that supplied by the credit card’s issuing bank.
• Refunds
  There are no refunds or exchanges for tickets purchased. If an event is cancelled or rescheduled, tickets may be refunded at the original point of purchase (see above).
• Ticket Warning: WARNING: BE ALERT! SERIOUS INURY CAN OCCUR FROM PROJECTED, THROWN, HIT OR HURLED OBJECTS IN CONNECTION WITH THE EVENT! TICKET HOLDER ASSUMES ALL RISK OR PESONAL INJURY, PROPERTY LOSS OR DAMAGE from or related in any way to the event, whether occurring prior to, during or after the event, including specifically (but not exclusively) to any projected, thrown, hit or hurled objects, whether caused by anyone involved in the event or any spectator, person or condition in the Lenovo Center or its surroundings, and holder waivers and releases all claims arising from any such injury, against Lenovo Center and everyone involved in the event and all related companies, employees, contractors, and agents. Any use, unauthorized transmission, account, pictures or reproduction of the event or logo or mark of Lenovo Center or anyone or company involved in the event is prohibited. The holder is prohibited from carrying alcoholic beverages, bottled, cans, coolers and other unauthorized items onto the premises. Pursuant to law, the holder may not resell this ticket at a premium of more than $3.00 over the face value. Tickets may be resold only in the designated resale zone. Holder agrees to comply with the rules and regulations of the Lenovo Center. Management reserves the right to refuse admission to, eject or bar from future events, any person, or confiscate any ticket and any alcoholic beverages, bottles, cans, and coolers of any person whose conduct is deemed by management to be disorderly or who fails to comply with the terms and conditions contained herein, as may be posted, and/or advised. Tickets obtained from sources other than Lenovo Center or other authorized agents may be lost, stolen, or counterfeit, and will not be honored. HOLDER ACKNOWLEDGES THE EVENT MAY BE CANCELLED OR RESCHEDULED, and at the discretion of management, holder may be issued a refund or a new ticket to another event. Any refund for this ticket may be obtained at place of purchase. Holder acknowledges that the holder’s image and likeness may be freely used as part of any transmission or reproduction or displayed as part of the event.