Privacy Policy

PNC Arena is committed to protecting the privacy of users of our Site Features with as many opportunities and services as possible. This Privacy Policy covers PNC Arena’s treatment of personally identifiable information and non-personally identifiable information that PNC Arena collects when you are on this Site and when you use the Site Features. This policy does not apply to the practices of companies that PNC Arena does not own or control, or to people that PNC Arena does not employ or manage.

Personal Information

PNC Arena may collect personally identifiable information on the Site, including during (i) contest or sweepstakes registration, (ii) subscription registration, (iii) certain surveys or polls conducted on the Site, and (iv) online shopping. Personal information includes, among other things, a users name, credit card number, address, telephone number, date of birth, gender, email address or other internet address. In addition, registration is required and information is collected in certain areas of the Site in which guests provide content submissions and suggestions or participate in interactive online activities (e.g., e-mail cards, chat, or bulletin boards).

Non-Personally Identifiable Information

In addition to personal information, PNC Arena may also gather non-personally identifiable information, which may be used by PNC Arena. Generally, "non-personally identifiable information" means information that is collected through "traffic data" and may entail the use of "Cookies", "IP Addresses" or other numeric codes used to identify a computer or monitor how a user accesses a website.

Information We Request Directly From You; PNC Arena e-Newsletter

PNC Arena may specifically ask for personal information about you when you sign up to use a Site Feature or when you participate in online shopping. We may require certain information (such as name, age, email address, billing address, credit card number) in order to provide that service or product to you. We also may ask you for information about your interests and other personal information so that both you and we can take advantage of the interactivity of the Internet, but you may always choose whether to respond or not. Note that we publish the PNC Arena e-Newsletter. On occasion, PNC Arena may send a third party offer that in PNC Arena'a opinion is a value-add to our subscribers. PNC Arena values it’s e-Newsletter subscribers and sends out such offers on a limited basis. The offer(s) is only sent from the PNC Arena's database, and no third party is allowed access to such database.

Policies for Individuals Under 13

PNC Arena encourages parents and guardians to spend time online with their children and to participate in the interactive activities offered on this Site. No information should be submitted to or posted on the Site by guests under 13 years of age without the consent of their parent or guardian. PNC Arena may use submitted information for its own promotional purposes, but will not provide your personally-identifying information to third parties unless otherwise disclosed during collection. All registrants receive an e-mail confirming their registration. In addition, if a guest under 13 registers, his/her parent or guardian receives an e-mail alerting them to that registration and providing instructions on how the parent could delete the registration if so desired. Although guests under 13 years of age are allowed to participate in contests, if such a guest wins, notification and prizes are sent to the parents or guardians identified in the initial registration process. No information collected from guests under 13 years of age is used for any marketing or promotional purposes whatsoever, either by PNC Arena or others.

Policies for Individuals 13 Years of Age or Older

By submitting information, individuals 13 years of age or older agree that such information may be used for marketing and promotional purposes by PNC Arena. Generally, PNC Arena will not share such information with third parties unless otherwise disclosed during collection. If a guest objects to such use for any reason, he/she may stop that use -- either modifying his/her registration information by canceling registration and then re-registering, or by sending an e-mail to the e-mail address indicated on the sign-up page. Every effort will be made to maintain your information in a secure environment by PNC Arena.

About IP Addresses

 PNC Arena collects IP addresses for the purposes of system administration and to report aggregate information to our advertisers. An IP address is a number that’s automatically assigned to your computer whenever you’re surfing the Web. Web servers -- the big computers that "serve" up Web pages -- automatically identify your computer by its IP address. When guests request pages from the Site, our servers log the guests’ IP addresses. We do not link IP addresses to anything personally identifiable. This means that a user’s session will be logged, but the user remains anonymous to us.

Use of Cookies

Cookies are pieces of information that a website transfers to an individual’s hard drive for record keeping purposes. Cookies make web-surfing easier for you by saving your passwords, purchases, and preferences while you’re at our Site. The use of cookies is an Industry standard -- you’ll find them at most major web sites. This Site uses cookies. By showing how and when guests use the site, cookies help us see which areas are popular and which are not. Many improvements and updates to the Site are based on such data as total number of visitors and pages viewed. This information is most easily tracked with cookies. PNC Arena does not use cookies to retrieve information from your computer that was not originally sent in a cookie. Except as described below, PNC Arena does not use information transferred through cookies for any promotional or marketing purposes, nor is that information shared with any third parties whatsoever. PNC Arena does not use cookies to identify specific individuals, except in such cases as online shopping (see above) and contest registration (where a cookie allows you to enter a contest every day without registering again each time). You may occasionally get cookies from our advertisers. PNC Arena does not control these cookies, and a different cookie policy may apply to them. The use of advertising cookies sent by third-party servers is standard in the Internet industry. Most browsers are initially set to accept cookies. If you’d prefer, you can set yours to refuse cookies or to alert you when cookies are being sent. However, it is possible that some parts of the Site will not function properly if you do so. 

Questions regarding this Privacy Policy, the Code of Conduct , or this Agreement should be directed to the Web Administrator, 1400 Edwards Mill Road, Raleigh, NC, 27607